Terms of Service

Kanzan AI (brand) is operated as Kanzan Ai by MUHAMMAD NAUMAN, a Sole Proprietorship registered in Pakistan.

Registered address: Basti Kabutary, Arain, Post Office Chawaka Road, Bahawal Nagar, Bahawal Nagar, Pakistan.

Website: https://www.kanzanai.dev · Customer app: https://app.kanzanai.dev

Support: support@kanzanai.dev · hello@kanzanai.dev · WhatsApp: +92 311 4290667

By accessing or using Kanzan AI, you agree to be bound by these Terms of Service.

If you do not agree to these terms, you may not use our service.

We may update these terms from time to time. Continued use after changes constitutes acceptance.

Kanzan AI provides AI-powered WhatsApp reply automation for business owners in Pakistan.

You are responsible for maintaining the security of your account credentials and WhatsApp connection.

You must comply with WhatsApp's Business Policy and Meta's terms when using our integration.

Paid plans are billed monthly. JazzCash and EasyPaisa are available for manual PKR payment. Online / card checkout via SafePay is available in the product as production KYC completes; online payments activate your plan after successful confirmation.

Free plan users are subject to monthly reply limits as described on our pricing page.

Refunds are available within 7 days of payment if you are not satisfied with the service. See our Cancellation & Refund Policy at https://www.kanzanai.dev/refund for full details.

You may not use Kanzan AI to send spam, harassment, illegal content, or messages that violate WhatsApp policies.

Automated replies must not mislead customers about whether they are communicating with a human or AI, unless disclosed.

We reserve the right to suspend accounts that violate these terms without prior notice.

Kanzan AI is provided as-is. We do not guarantee uninterrupted service or error-free AI replies.

We are not liable for lost sales, missed messages, or business damages resulting from service outages or AI errors.

Our total liability is limited to the amount you paid us in the 12 months preceding any claim.

These Terms of Service are governed by the laws of the Islamic Republic of Pakistan.

You agree that the courts of Bahawal Nagar, Punjab (including any consumer court) have exclusive jurisdiction over any dispute arising out of or relating to these Terms or your use of Kanzan AI / Kanzan Ai services.

Nothing in this section limits any non-waivable consumer rights you may have under applicable Pakistani law.

If you have a complaint about billing, service, or these Terms, see our Complaints Handling Mechanism at https://www.kanzanai.dev/complaints for contact channels and resolution timelines.

We may modify these terms at any time. Material changes will be communicated via email or dashboard notification.

Your continued use of Kanzan AI after changes take effect constitutes acceptance of the updated terms.

For questions about these terms, contact us at hello@kanzanai.dev or support@kanzanai.dev.