Changelog
What's new in Kanzan AI
- v2.3Feature
Website chat & store connectors
• Embeddable website chat (publishable key, origin allowlist, Web badge, phone link, desk SSE) • WooCommerce connector (catalog, webhooks, WA push / cancel / refund / fulfill) • Custom store signed order webhook + catalog upsert (PHP/Node snippets) • Complements WhatsApp — same brain; Business+ web reply quota separate from Meta sessions • Multi-shop Shopify stays; one Woo store per account Not Magento/OpenCart native, not unlimited free website AI, not a WordPress.org plugin. SafePay card still rolling out after KYC.
- v2.2Feature
Ecommerce Commerce World #1 — ops depth + multi-currency / multi-shop
• Returns queue: approve / reject / close from Orders • Ecommerce COD risk flags + needs-attention badges (no auto-cancel) • Partial refunds with optional Shopify refund; cancel restock option • Store default currency + store display name; mixed-currency cart guard • Multi-Shopify shops with merge catalog sync and sticky push domain Shopify push / multi-shop on Business+. SafePay card still rolling out after KYC.
- v2.1Feature
Retention automations — stop-on-reply, never message STOP’d contacts
• Hot Lead follow-up, review asks, appointment reminders, abandoned cart • STOP / Block honored on every job; stop-on-reply sequences • Delivered / read / reply rates per automation • Quiet hours + fair-use frequency; Roman Urdu / Urdu starters (owner reviews) • Retention history separate from Broadcast Not a drip campaign builder — use Broadcast + Flow Builder for campaigns and journeys. SafePay card still rolling out after KYC.
- v2.0Feature
Broadcast campaigns — measure what Meta delivers
• Named WhatsApp campaigns with schedule, pause / resume / cancel, and background send • Delivered / read / reply rates from Meta webhooks • One-click retarget (read, delivered-not-read, no reply, failed) • AI draft in Roman Urdu / Urdu / English — owner approves before send • Quiet hours, STOP opt-out, and fair-use daily send caps (Pro+) Retention automations unchanged (Settings → Retention). Flow Builder remains the path for drip journeys. SafePay card still rolling out after KYC.
- v1.9Feature
Human WhatsApp voice note replies
• Natural Pakistani voice note replies to inbound voice / video notes (opt-in) • Hear-before-you-choose — Play curated voices in Settings before Save • Optional My voice clone path for owners (consent-based) • Clear honesty: voice notes ≠ live WhatsApp call answering Call answering remains coming soon. SafePay card still rolling out after KYC.
- v1.8Feature
No-code WhatsApp AI agent builder
• Marketing: build your own WhatsApp AI agent with visual Flow Builder — no developer needed • Homepage no-code agent section (canvas, industry starters, grounded AI, human control) • Soft hero blend + Features Flow Builder positioning + FAQ on no-code agents • SEO / llms: no-code WhatsApp AI agent discovery phrases Product truth unchanged: Flow Builder + 18 industry playbooks on Meta Cloud API. SafePay card still rolling out after KYC.
- v1.7Feature
Pricing + AI vs Flow usage
• New PKR plans: Free · Starter Rs 2,999 · Pro Rs 5,999 (Most popular) · Business Rs 11,999 · Scale Rs 24,999 • Fair-use AI language on Pro+ — no “unlimited AI” on Pro • Clear usage story: AI answers use your AI include; Flow Builder / guided automation does not • Upgrade in-app shows AI and Automated usage separately SafePay card still rolling out after KYC — JazzCash / EasyPaisa remain available.
- v1.6Feature
Media depth + WhatsApp call-attempt edge
• Image polish — carousel debounce, fail-closed sensitive images, clearer OCR paths • Video notes — transcription with owner toggle + caption fallback • Inbound PDFs — receive for team review (no unsafe auto-advice) • Groups — optional handoff-only replies (default off) • Calls — detect call attempts, auto-reject, pause AI, inbox alert; owner call-permission request Coming soon: full WhatsApp call answering (live audio); SafePay card live for all after production keys.
- v1.5Feature
World #1 — Safety, Quality, Knowledge & Multimodal
• Safety & Vertical Guardrails World #1 — owner-visible intercepts + industry isolation • Quality & Learning World #1 — scoreboard, fix wizard, AI Tester learned cases • Multimodal World #1 — voice + photo routing with sensitive-upload handoff • Knowledge / RAG World #1 — hybrid retrieval, gaps, richer imports • Structured booking/order depth across industries • Honesty polish — clearer quality labels; safer production voice behavior
- v1.4Feature
Flow Builder power nodes + human takeover polish
• Quick-reply buttons and CTA link messages in flows • Multi-field forms with validation (name, phone, email, custom) • Catalog product cards and location requests inside automations • Chain flows with "Go to Flow" and return when done • Assign to human + Resume AI for clean handoffs • Global Pause AI, per-chat pause, and team inbox
- v1.3Feature
Meta Tech Provider verified + stronger dashboard control
• Meta Tech Provider Verified, Meta Business Verified, and App Review Approved — published WhatsApp Business app with Embedded Signup. • Global Pause AI for all chats — stop automation business-wide and reply yourself. • Per-chat Pause AI (4 hours) and WhatsApp coexistence — reply from your Business app without double-texting. • Team inbox Mine / Unassigned queues and teammate assignment. • 7 / 30 / 90 day Stats with CSV export.
- v1.2Feature
Flow Builder industry starters + clearer Pakistan positioning
• Flow Builder industry starters — Everyone templates plus packs for all 18 business types (complement AI; inactive until you activate). • Stronger Pakistan-first / industry-depth product story on the marketing site. • SafePay online checkout remains in product; production go-live after KYC / due diligence (JazzCash & EasyPaisa stay live).
- v1.1Feature
Industry playbooks, live WhatsApp Connect, and safer replies
• 18 industry playbooks locked — hospital, clinic, school, pharmacy, restaurant, retail, ecommerce, salon, home services, property, hotel, travel, courier, gym, workshop, legal, digital agencies, accounting. • Smarter Urdu + English chat with safer routing. • WhatsApp-native booking improvements (Urdu dates, WhatsApp Flow intake). • Team inbox and broadcasts upgrades (compose, filters, analytics, opt-out). • Catalog and shipping tools (knowledge parity, shipping zones, product sync). • Payment helpers on WhatsApp (payment links, COD verify, abandoned cart nudges). • Connect your WhatsApp — Meta Embedded Signup live for customers. • Online checkout via SafePay in the product (production KYC completing).
- v1.0Feature
Kanzan AI Launches
The first version of Kanzan AI is live. Personal Brain and Business Brain, Roman Urdu support, RAG knowledge base, and WhatsApp auto-reply are all working.
- v1.0Feature
Kanzan AI Launches
The first version of Kanzan AI is live. Personal Brain and Business Brain, Roman Urdu support, RAG knowledge base, and WhatsApp auto-reply are all working.